How Can I Sign into My Goodgrubbs Account?

You can easily sign into your Goodgrubbs account with your username and password. Click the login button at the top (main menu) of the website, then enter your username and password.

OR

Click here to login now.

I don’t remember my password. What can I do?

Click the following link and enter your email or username to get a link for you to create a new password.

Lost Password?

The link will be sent to your email. So, keep your registered email open.

How can I change my password?

Changing your Goodgrubbs password is easy. Login to your account and click the link below.

Edit Account

You need to remember your current password and have your new password handy.

How do I pay for an order?

To pay for a product on Goodgrubbs, please follow the following steps:

  • BUY NOW—Select the product (s) you want to buy, and click Buy Now. If you can’t find the item, you can use our search box, go to My Browsing History, or My Wishlist (if you have previously added the product to your Wishlist.

If you need further information or bulk discount, select Make Enquiry/Request a Quote. You will receive a response to your inquiry as well the next steps to take. If Buy Now button is not there, maybe the price of that item changes often, select Ask A Question to request a quote in this situation.

  • PROCEED TO CHECKOUT—Update and confirm the quantity you want to buy and click Proceed to Checkout.
  • SELECT METHOD OF PAYMENT – Select Bank Deposit/Bank Transfer if you will pay into Goodgrubbs Holding Account. Otherwise, select Debit/Credit Card (Note that we accept Paypal, Paystack (Nigerians Only), and Stripe).
  • PLACE ORDER – Once everything is set, check the box for Terms and Conditions (if you have read them) and click PLACE ORDER. You will receive an email and SMS notification to confirm your order. If you are paying via Bank Deposit or Bank Transfer, we will not process your order until we confirm payment.

What is your account number?

Please make payment only to any of the following

When can I make payment?

You can easily make payment when you place your order on our website. If you are in doubt, possibly because an item that does not have a stable price (e.g. day-old chicks), please use the button Ask A Question.

Can I pay after delivery?

No, we don’t accept payment on delivery. Please make full payment before we ship the products to you.

How do I pay into your account? Can I pay with ATM Card?

You can pay online using your Mastercard, Visa Card, or Verve Card when you Place Order. You may also pay by Bank

How do I place an order on Afrimash?

Finding an item, placing an order, and receiving your item is very easy on Afrimash. Once you have found the item you want to buy follow the steps below.

 

If the Buy Now button is visible, that means you can immediately pay for that item.

Click on BUY NOW button to add the product to your cart. You will be redirected to the Cart page. If you still have other products to buy, click CONTINUE SHOPPING button on the cart page.

If you have already navigated away from the product you want to buy, click on Browsing History at the top of the page to see your recently viewed items.

 

Enter your billing and/or shipping information.

 

You will see a small box showing the quantity you have selected to buy. If you want more or less, you can change it here, and then click UPDATE CART. If you have a coupon code to use, you can also enter the code on this page, and click APPLY COUPON. Once you are set, you can PROCEED TO CHECKOUT.

 

Select the method you will use to pay – mainly Bank Transfer/Deposit OR Debit/Credit card. If you opt to pay via bank transfer/deposit, your order will be on-hold until you make payment and notify Afrimash via email, SMS, or WhatsApp. You will receive a confirmation email and SMS when we process your order.

 

Click PLACE ORDER to complete the process of placing your order.

After you PLACE ORDER, we will confirm your order by email and/or SMS notification. Sometimes, we would need more clarification about your order. In a case like that, we will call you for clarification.

If you have any question or worry, please call 08094091115 or email info(at)afrimash.com.

How Can I Get an Invoice for My Order?

Once we confirm your payment and process your order, you can easily download your invoice from your My Account Page on Afrimash and print it out for your use.

You will also find your invoice attached to the email we send to you when your order processes and when your order is completed.

How do I know the status of my order?

We will send you updates concerning the status of your order regularly. If you have questions, reply the order email you receive from us.

What is a Coupon Code? How Do I Use it?

 

A coupon code is used to give you a discount or free shipping for one or more items. It usually consists of letters and/or numbers that you can enter in your Shopping Cart or Checkout Page in order to get a discount on your purchase from Afrimash.

Coupons are not always available, and the validity of coupons is usually limited. So, always ensure you use coupon codes as soon as they are available.

 

Anytime you receive a coupon code by email, SMS, WhatsApp, or on the website, take note of the code (that is the numbers and/or letters). You will need the code to generate your discount when you make your order online.

There is a box for Coupon Code in the Shopping Cart and Checkout Page when you are making an order. Enter your coupon code in that box and click Apply Coupon.

Your discount will be immediately granted.

Still need any help aside from the ones explained here? Kindly follow this link to contact us, we will definitely get back to you.

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